Privacy Policy

Effective date : 10 mars 2025

1. Introduction

At Lunesia, we value your privacy. This Privacy Policy outlines how we collect, use, share, and protect personal information from both adult users (e.g., parents or guardians) and child users (those under 13 years of age, typically 3 to 7, who use the App with parental consent).

By using Lunesia, you (the “Parent” or “Guardian” if applicable) agree to the practices described in this Policy. If you do not agree, please discontinue using the App.

2. Information We Collect

2.1 From Adults (Parents/Guardians)

  1. Account Information:
    • Email address and password used to create and secure your account.
  2. Payment Details:
    • If you subscribe or make in-app purchases, we may collect the data necessary to process payments (e.g., credit card details) in compliance with applicable security standards.

2.2 From Children

  1. First Name:
    • Used to personalize the storytelling and in-app experience.
  2. Age:
    • Used to tailor content so it is age-appropriate and to ensure compliance with relevant child privacy regulations (e.g., COPPA in the U.S.).

We do not collect any additional personal information from children, such as full name, address, or contact details, without explicit parental consent.

3. How We Use the Information

  1. Provide and Improve Services:
    • We use your information to operate, maintain, and enhance the App’s features.
  2. Account Management:
    • To create user accounts, provide customer support, and manage subscriptions/payments.
  3. Personalization:
    • Tailor stories and content based on the child’s first name and age.
  4. Communication:
    • Send important updates, security alerts, or relevant notifications about Lunesia.

4. Legal Basis for Processing (If Applicable)

If your jurisdiction requires stating a legal basis for data processing (e.g., under the EU’s GDPR), it will typically be:

  • Consent: Provided by the parent or guardian for children’s data, or by the adult user for their own data.
  • Contractual Necessity: If processing is necessary to fulfill a service (e.g., subscription).
  • Legitimate Interests: Improving our App, security, and user experience.

5. Children’s Privacy (COPPA Compliance)

We comply with the U.S. Children’s Online Privacy Protection Act (“COPPA”). Verifiable parental consent is obtained before collecting personal information from children under 13. By creating an account and entering a child’s information, the Parent or Guardian confirms they are legally authorized to do so and consent to this data collection and usage as described.

6. Sharing and Disclosure

We do not sell or rent personal information. We only share data in these circumstances:

  1. Service Providers:
    • We may share information with trusted third-party vendors for payment processing, hosting, or customer support. Such providers are contractually obligated to handle data securely and only for our specified purposes.
  2. Legal Compliance:
    • If required by law, subpoena, court order, or to protect our rights, safety, or property.
  3. Business Transfers:
    • If we undertake or are involved in a merger, acquisition, or asset sale, your information may be transferred as permitted by law.

7. Data Security

We implement reasonable security measures (e.g., encryption, secure servers) to protect personal information from unauthorized access or disclosure. However, no system is 100% secure, and we cannot guarantee absolute data security.

8. Retention of Data

We retain personal information as long as necessary for the purposes described in this Privacy Policy or as required by law. When data is no longer needed, we will delete or anonymize it in a secure manner.

9. Parental Rights and Control

Parents or Guardians have the right to:

  1. Review the personal information we have collected about their child.
  2. Request Deletion of their child’s information.
  3. Withdraw Consent to any further collection or use of their child’s data.

To exercise these rights, please contact us at [email protected]. We will make reasonable efforts to respond to verified requests within a timely manner.

10. Cookies and Tracking Technologies (If Applicable)

If Lunesia uses cookies or similar technologies, briefly explain here:

  • We may use session cookies to keep users logged in, analytics cookies to understand usage, etc.
  • We do not use cookies for targeted advertising to children.

11. International Transfers (If Applicable)

If your data is transferred or processed outside of your home country (e.g., outside the EEA), mention the steps taken to ensure adequate data protection (e.g., Standard Contractual Clauses, Privacy Shield, etc.).

12. Third-Party Links

Lunesia may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties, and this Policy does not apply to external websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will provide notice via the App or by email. Your continued use of Lunesia after the effective date of the updated Privacy Policy constitutes acceptance of the new terms.

14. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact:

  • Email: [email protected]
  • Hosting Company: BusinessDynamite (SIREN 840854129)
  • Website: https://lunesia.app/